Ensuring compliance, reducing risk, and safeguarding your organization utilizing the Casey Utility Service Quality Management Program (QMP).
Empowering utility organizations with tailored consulting solutions built on decades of hands‑on industry experience. We work alongside utilities to strengthen processes, improve reliability, and achieve regulatory confidence.
Trusted third‑party OQ certification services designed to meet PHMSA requirements and strengthen operational safety. Empowering operators with verified qualifications that support safer operations and reduced risk.
CONSULTING
QUALITY MANAGEMENT
OQ EvalUAtor / Proctor

OUR SERVICES

QUALITY MANAGEMENT SERVICES



Casey Utility Services (CUS) delivers comprehensive Quality Management Services designed to strengthen compliance, improve contractor performance, and provide utilities with clear, actionable insight into field operations. Our approach is built around two flexible service models, allowing utilities to select the level of support that best aligns with their operational needs, internal resources, and regulatory expectations. The first model is the Casey Utility Services Quality Management Program (CUS‑QMP), a fully developed, turnkey quality‑management framework that integrates structured oversight, standardized scoring, field‑observation processes, and executive‑ready reporting. The CUS‑QMP provides utilities with a complete, scalable system for evaluating contractor performance, identifying compliance gaps, and driving continuous improvement across all operational segments. The second model is our Augmented Auditing Staff solution, where CUS supplies trained, qualified auditing personnel to supplement a utility’s existing compliance or QA/QC teams. This approach allows utilities to expand auditing capacity, increase field coverage, and maintain consistent oversight during periods of high workload, staffing shortages, or program expansion—without the burden of long‑term hiring or training. Together, these two service pathways give utilities the flexibility to adopt a full quality‑management program or simply reinforce their current operations with experienced auditing professionals. CUS ensures that each solution delivers measurable improvements in compliance, safety, and contractor accountability.

CONSULTING SERVICES

Casey Utility Services (CUS) provides specialized consulting solutions designed to strengthen utility compliance, enhance contractor performance, and support the development of modern Quality Management Programs (QMPs). With deep experience gained both as utility company employees and as contractors serving utilities, CUS has a comprehensive understanding of the operational, regulatory, and performance challenges facing today’s utility industry. Our team has managed utility compliance programs, built contractor evaluation frameworks, and implemented structured oversight systems that improve field performance and reduce organizational risk. Beyond compliance and program development, CUS provides a broad range of operational services including Underground Utility Locating, installation of Advanced Meter Infrastructure (AMI), implementation of Advanced Leak Detection programs, and the design and deployment of Operator Qualification (OQ) and Quality Assurance (QA) programs. We also develop and implement comprehensive training and certification programs tailored to utility operational needs. These combined capabilities enable CUS to deliver data driven scoring models, field observation processes, and executive ready reporting that give utilities clear visibility into contractor trends, operational performance, and compliance gaps. CUS offers scalable, practical solutions tailored to the evolving demands of today’s utility environment—whether your organization needs program development, contractor oversight, compliance support, or a complete QMP framework. Our approach is grounded in precision, transparency, and a commitment to elevating performance across all levels of utility operations.

Operator Qualification (OQ) Proctor & Evaluator Services

Casey Utility Services (CUS) provides independent, certified Third‑Party Operator Qualification (OQ) Proctor and Evaluator services to support utilities and contractors in meeting federal, state, and company‑specific qualification requirements. Our OQ professionals deliver unbiased, compliant evaluations that ensure personnel performing covered tasks are properly trained, tested, and verified according to industry standards. CUS offers both knowledge‑based and performance‑based evaluations, conducted by qualified proctors and evaluators who understand the operational realities of gas and electric utility work. We administer written exams, observe hands‑on task demonstrations, and document results with complete, audit‑ready records that meet regulatory and utility‑specific OQ program requirements. Our third‑party approach provides utilities and contractors with a reliable, impartial method for validating workforce competency—reducing risk, improving safety, and ensuring full compliance with Operator Qualification rules. Whether you need ongoing evaluation support, project‑specific testing, or supplemental proctoring capacity, CUS delivers consistent, professional OQ services tailored to your operational needs.
262 Pecan Drive, Dallas GA 30132
Mon-Fri 9 am - 5 pm EST
cadcasey@cusllc.com
(770) 902-2427
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